The Scan shopping experience in your words
We're always pushing the boundaries at Scan to find the best and deliver the best. From the minute you place your order to our after-sales care, our aim to keep you updated every step of the way, and we'll strive to fix any problem as quick as humanly possible.
Our reviews speak for themselves
We believe that honesty is the best policy. So feel free to check out our testimonials from customers who have had both positive and negative shopping experiences with Scan. Then you can make your own mind up about our products, service and overall customer experience.
Excellent 9.3
from 0-10
Excellent 4.8
from 0-5
Excellent 4.1
from 0-5
What do Scan's customer say?
08/04/2020 " Used scan before a long time ago and now recently purchased some new parts. The service is just as professional and friendly aa before. Highly recommend the scan team for anyone looking to acquire some new parts. " More Info
07/04/2020 " Despite the ongoing situation with COVID-19, my order was dispatched promptly and the customer service I received was excellent. Thank you Scan, and I hope you continue to provide an excellent service to your customers during this difficult time. " More Info
07/04/2020 " I spoke to the tech team when I had a problem getting windows to install on my new PC. Guy and Matt were so helpful, we went through the troubleshooting process over the phone and discussed which parts could be at fault. They helped me narrow it down and we got to the point where I was sending the items back to be checked for issues. Luckily, I solved the issue myself it was something simple and unrelated, but the service Scan tech team offered was brilliant.
If you're thinking of saving a few measley pounds by buying from multiple websites, don't. Just buy it all from Scan, and I'd recommend paying for Scan Protect for additional peace of mind.
Thanks Scan, Guy & Matt! " More Info
07/04/2020 " Hi, I have used scan for years. Even ordered the parts for my very first self built computer from scan. Always great service and fast shipping, even under these crazy times were in at the moment awesome as always. " More Info
06/04/2020 " Thanks to Scan and their staff for continuing to send items during this difficult time. The headset I ordered now allows me to keep in contact with family and friends around the world. " More Info
03/04/2020 " I spoke to two different men on the phone on Tuesday and can't remember their names. They were both absolutely brilliant and very helpful ! I had spent 10 days looking for a reasonably priced PS4 and had been let down by several different companies. Thanks to these two gents for helping me out and making everything incredibly easy!
Also, I ordered on Tuesday and it arrived to my door in Dublin less than 48 hours later, great service in a very tough time for companies in the delivery service industry.
Thanks again !! " More Info
See all: Positive Feedback | Constructive Criticism