The Scan shopping experience in your words
We're always pushing the boundaries at Scan to find the best and deliver the best. From the minute you place your order to our after-sales care, our aim to keep you updated every step of the way, and we'll strive to fix any problem as quick as humanly possible.
Our reviews speak for themselves
We believe that honesty is the best policy. So feel free to check out our testimonials from customers who have had both positive and negative shopping experiences with Scan. Then you can make your own mind up about our products, service and overall customer experience.
What do Scan's customer say?
23/05/2020 " I have to say this has to be one of your best representatives for Scan.
Before I called I was frustrated with the delay on my order as my son had been very poorly.
Straight away, I found him to be extremely easy to talk too and very genuine with his response in doing the best he could to resolve the issue.
He was straight forward in telling me it might or might not be here earlier than the specified date but he would do his best to give me a date and he went that extra mile to keep me regularly updated.
All I can say is thank you for making a little boy very happy with his new Oculus Quest, in these hard & horrible times of Corona and for all of your efforts in getting my order to me quicker than the new date I was given. " More Info
18/05/2020 " I am delighted with this company. I ordered twice now for a home build and I will definitely be returning for more.
Spoke to Carrie as I made a mistake on my order that she refunded. Very happy with the communication. " More Info
11/05/2020 " Top notch service from Scan! Picked up a beautiful Levinson guitar - probably one of the best value and most underrated brands out there. Thanks for all your help Stuart. I’ll be back! " More Info
11/05/2020 " Have always bought my components in the past from Scan to build/upgrade my PC's and always found them to be very reasonable and with a delivery service that is just excellent.
Now I'm getting a bit older, decided to go for 3XS system build, and what can I say, once again, a first class build and the usual fab delivery service. New PC is absolutely superb. Thank you so much :) " More Info
09/05/2020 " Just felt I had to say how good my experiences with Scan have been. I have just purchased my fifth guitar from you. Every one of them arrived in perfect condition, beautifully set up, and at a superb price. I cannot recommend them highly enough. Honestly! If you are interested in music making in any way you should give Scan a very serious look. Their Music and Pro Audio department must be one of the best kept secret gems in the countries retail music industry. They are quite simply the best I have ever dealt with. " More Info
02/05/2020 " I Bought a new motherboard processor and DDR4 ram. Spent over £900 Fair price, great support and quick response, free delivery too. Will definitely use scan again. Thank you " More Info