The Scan shopping experience in your words
We're always pushing the boundaries at Scan to find the best and deliver the best. From the minute you place your order to our after-sales care, our aim to keep you updated every step of the way, and we'll strive to fix any problem as quick as humanly possible.
Our reviews speak for themselves
We believe that honesty is the best policy. So feel free to check out our testimonials from customers who have had both positive and negative shopping experiences with Scan. Then you can make your own mind up about our products, service and overall customer experience.
What do Scan's customer say?
14/04/2018 " I recently gave into the urge and after much deliberation I upgraded my PC opting, as usual, to buy my new hardware from Scan. The upgrade consisted of an Intel X299 ATX motherboard, Intel Core-X 7820 CPU, 16GB DDR4 2600 RAM and a Samsung 1TB M2 SSD.
After installing and powering up the new system it was immediately obvious there was a fault, as the machine would unexpectedly drop out of Win 10 to a black screen and then perform a restart.
As you would expect, I swapped out all the components one by one with known-to-be-working components and convinced myself it was the motherboard. The Scan Tech Support team asked me to bring the items back and after testing they advised the CPU was faulty and duly replaced the faulty item.
But the problem persisted, so the next visit back to Scan resulted in the motherboard being replaced, but, would you believe it, the problem still persisted. By now I had no confidence in any of this new gear working and was rapidly losing heart. The professionalism of Scan prevailed in what was becoming a very traumatic time for me and, to show how much they value their customers they agreed to change all the items for new. I am now typing this feedback on the upgraded PC and just wanted to convey to you all, that despite everything that transpired in this catalogue of events, Scan have shone through and have gone up again in my appreciation.
I don't know about any of you, but with a business ethic like this I don't see how any of us could afford to go elsewhere for our PC hardware. Well done Scan! " More Info
12/04/2018 " Purchased many components in the past and at present smashing far cry on ultra thanks to scan, amazing amazing amazing " More Info
12/04/2018 " I recently purchased a gamer 1070 system from 3xs,and I could not be happier,the service with priority build was 2nd to none,the build was completed exactly when I was told it would be despite it being during the Easter break.
I was nervous about buying a custom rig after reading some horror stories about other suppliers,I should have know better Scan have never let me down. " More Info
07/04/2018 " Excellent service. Josh went above and beyond to offer additional support on my 3XS laptop and installing additional hardware. " More Info
26/03/2018 " I had problems using the latest Ryzen APU with the Asus B350m motherboard due to a required BIOS update, Bharat was extremely knowledgeable and resolved the issue within minutes. I would like to personally thank Bharat for his assistance, he is a credit to Scan Computers, I would highly recommend Scan based on this positive experience.
Luke Reed " More Info
23/03/2018 " I have spoken to Peter on many occasions regarding my requirements and he's always steered me 100% correctly. The knowledge and service I have received from Scan has always been second to none. I have been buying audio and computer gear for nearly 30 years, and they really are the best. " More Info