The Scan shopping experience in your words
We're always pushing the boundaries at Scan to find the best and deliver the best. From the minute you place your order to our after-sales care, our aim to keep you updated every step of the way, and we'll strive to fix any problem as quick as humanly possible.
Our reviews speak for themselves
We believe that honesty is the best policy. So feel free to check out our testimonials from customers who have had both positive and negative shopping experiences with Scan. Then you can make your own mind up about our products, service and overall customer experience.
What do Scan's customer say?
21/03/2017 " The service and delivery offered and supplied by SCAN was excellent. Printer was needed in a rush and we had been let down by one of the big names with a cancelled order, SCAN promised and delivered. Thank you. I will not hesitate to use SCAN again for our needs. " More Info
21/03/2017 " I have just ordered and received my first items from Scan. I have to say that it's the best online shopping experience I have ever had! So straight forward, kept me up to date at every step of the order process and arrived perfectly on time! Amazing! definitely going to become a loyal customer if this is how Scan does business. You have set the bar for other online retailers!
Matt " More Info
20/03/2017 " Popped down for the 1080Ti day thought I would make a family day out, brought the wife after all she says yes or no to the stuff i buy, also brought my son nephew and some of his mates. Have to say as per Scan you did an amazing job the day and event was spot on.
Scott was on hand to talk to and getting players ready for the days event he not only had time to stop and talk shop but asked how my system, other bits and bobs where doing that I had bought on recommendation, this proved the scan team do remember and go out of there way to show each and every customer is always welcomed back and with great service.
thanks scan for the great day out food and goodies will be back soon hopefully to buy more gear wife permitting ;) " More Info
17/03/2017 " I always go to scan first and have done for years. I feel confident using scan for my orders and would not hesitate to recommend them over any other computer parts retailer. Aside from all my orders arriving promptly by their reputable courier DPD. Two noteworthy instances are a duplicate order put through that they phoned straight away just to confirm I needed the second order or not (this is great as I made a mistake my end). Secondly, I had a brand new kabylake system purchased recently which decided not to work at all. I had never used the rma system before so was unsure how smoothly things would go. Rest assured it was quick and painless and everything was turned around well within one week! I thought I would mention Michael W as he was the one organising everything according to the email so have a thumbs up and keep up the good work!.. Happy to say the new system is working flawlessly! I will continue to make scan my first search for pc parts in the future and thanks for all your help! " More Info
06/03/2017 " Your staff and services are legendary, and I have nothing but praise for your team. The store always looks incredible, and your team went above and beyond to help me out after a faulty part left me in Murky waters.
This is why I shop at Scan, this is what makes a business great. I have been in Customer Services for 16 years, and it is so refreshing to see a business that truly values its importance.
Thank you. " More Info
16/02/2017 " Extremely satisfied customer - I ordered the basic 15.6" 3XS MVW-10 laptop for portable video editing - added an extra 8gb of ram - very efficient shopping experience, laptop arrived next day as promised - installed Adobe CC and have been using it hard 8 to 12 hours a day for the last three months - it's been in an out of cycle panniers and through London traffic daily - it's a fantastically quick machine, handling 4k footage and super fast exports for broadcast are no problem at all - and it's never yet blue-screened or missed a beat (I prefer it to the desktops in the suites!)
Only criticism would be the speakers are really quiet - not really a problem as I work with headphones most of the time - and I wish I'd upgraded the disk space as I keep having to archive - but overall super satisfied - I would definitely recommend this laptop and Scan computers to anyone " More Info