The Scan shopping experience in your words
We're always pushing the boundaries at Scan to find the best and deliver the best. From the minute you place your order to our after-sales care, our aim to keep you updated every step of the way, and we'll strive to fix any problem as quick as humanly possible.
Our reviews speak for themselves
We believe that honesty is the best policy. So feel free to check out our testimonials from customers who have had both positive and negative shopping experiences with Scan. Then you can make your own mind up about our products, service and overall customer experience.
What do Scan's customer say?
18/08/2022 " First pc I haven’t built myself and it’s amazing. Great service and the build quality is top notch. Mid build I changed one component and Scan did so with no fuss. I will definitely use Scan services next time I upgrade. Well done Scan ! " More Info
09/08/2022 " Customer service delivery is absolutely exceptional. We experienced an issue with our item and delivery. The team went above and beyond to rectify it.
The phone is picked up quickly and you get a genuine sense that staff are invested. The team called me back when they promised and not only reassured me but efficiently rectified the issues by liaising directly with delivery company.
I would not hesitate to buy from SCAN again and recommend them to others. " More Info
06/08/2022 " I am very happy with the new system. It arrived in perfect condition, well packed.
It looks great when turned on and works perfectly and thanks for sending the extra cables and user manuals, very handy.
The build updates were great as it kept me informed how everything was going.
I would highly recommend Scan Computers
Thanks again for an excellent service. " More Info
01/08/2022 " Have been a happy customer for years. Latest build had a couple of issues that were quickly resolved in person and over the phone, fantastic service. Showroom is a great way to spend half an hour browsing while the guys updated the bios on the new motherboard to cope with the processor. Thank you, Scan. " More Info
29/07/2022 " I ordered a custom build through the 3XS service, and was thrilled with the outcome! Having built my own PCs in the past I ordered a custom build out of convenience and was thoroughly impressed with the service. The cable management and overall build are excellent and various tests with included screenshots of the outcomes came saved to the PC. I spoke to customer service a few times throughout the process and any issues with stock etc were resolved and the team were happy to assist. Can highly recommend and a huge thanks to scan. " More Info
20/07/2022 " I like to complain when things don't go right, I had an issue after a rebuild, contacted Scan and I was passed to Josh H, this guy was amazing! I had connection issues with internet and without asking he called me on my mobile, introduced himself and apologised. He went above and beyond. I cannot say enough about how josh listened and as soon as I had vented he advised in the most professional and calming manner how we would go about remedying the problem, forwarded me a few links and clearly explained the best method. I just wish there was a better word to describe my experience other than supererdy duperdy - thank Josh! " More Info