The Scan shopping experience in your words
We're always pushing the boundaries at Scan to find the best and deliver the best. From the minute you place your order to our after-sales care, our aim to keep you updated every step of the way, and we'll strive to fix any problem as quick as humanly possible.
Our reviews speak for themselves
We believe that honesty is the best policy. So feel free to check out our testimonials from customers who have had both positive and negative shopping experiences with Scan. Then you can make your own mind up about our products, service and overall customer experience.
Excellent 4.8
from 0-5
Excellent 4.6
from 0-5
Excellent 4.1
from 0-5
What do Scan's customer say?
05/05/2022 " As an amateur in these matters, I was very relieved to successfully install the new, more efficient PSU sent by Scan, and delighted that my trusty old desktop has come back to life. The PSU is a higher wattage than the original and I'm sure the PC is running faster and more quietly than it used to, which is an unexpected bonus.
Scan's price seemed very reasonable, especially as the quality of the product (EVGA 450 watt) is evident, and is reinforced by a three year warranty.
The service from Scan has been exemplary, the frequent emailed updates on the progress of my order were particularly welcome.
A totally positive experience, thank you Scan. " More Info
22/04/2022 " Ordered a 3080 TI came a day early, very pleased with the packaging and service. I would 100% recommend Scan " More Info
13/04/2022 " I ordered some Bang & Olufsen Form 1 headphones and they arrived swiftly and are exactly as I expected and perfect for what I need them for. Thank you. " More Info
10/04/2022 " Very fast dispatch and delivery. Order Saturday afternoon, arrive Sunday. Great service and item. Very happy. Thank you Scan. " More Info
09/04/2022 " The staff are a great credit to the company, as they helped me a great deal and got my computer working again, great help! " More Info
07/04/2022 " I ordered a set of 2 x 8GB RAM modules and unfortunately one of them was defective. When I contacted the returns department, I was quickly led through the process of returning the RAM for testing and replacement. The RAM was sent back and arrived at SCAN on Tuesday 5th April. I spoke with the returns department again and was informed of the procedure for testing and that it could take up to 2 working days before replacement could take place. Imagine my delight to be informed via email that the RAM had indeed been tested as defective. Imagine also my delight to get a parcel this morning (Thursday 7th April) with the replacement RAM modules.
My PC is now humming along with double the RAM that it had when I woke up!
In all communication with staff I felt informed and treated with respect.
Well done all and Thank You!! " More Info
See all: Positive Feedback | Constructive Criticism