What do Scan's customer say?
21/08/2019 " Had a complication with a system I had in for repair, but Ryan and Liam were both great in sorting out the rough edges in the process. Always happy to help and patient with more simple questions regarding differences in parts, stock and delivery times, checking up on the repair, you name it.
Ryan was also very helpful in making sure that the final order was clear and correctly finished after I changed my mind multiple times on parts, something I was worried about being a problem as I had multiple correspondence with different team members about what I wanted in the computer. " More Info
17/08/2019 " I've used 3 methods of shopping with Scan and all have been perfect. I've done next day deliveries, Q-collect and buy at the shop counter. Sales reps and collection desk staff are always friendly, informative and always get the order right.
I have no complaints. " More Info
12/08/2019 " I've been in contact with scan a lot in the past 3 weeks, speaking mostly to Josh H from the customer support team. Josh has been fantastic in responding to any and all queries I had both over the phone and over email. He's been kind enough to offer his own experience with parts when I requested, and was supremely patient with some of the entry level questions I had.
I also had further communication with Rhys from the team. Although our contact was shorter, Rhys also left a great impression. While I interacted with him less than I did Josh H, I feel confident in saying that anyone would have a top customer support experience with either of them. " More Info
11/08/2019 " Cannot thank the guys at Scan enough.
Placed my order for a 3xs OC bundle at 10pm on Thursday and the guys put in some serious effort and got it to me by the Saturday.
Clearly this company have some highly skilled and committed staff driving them forward. " More Info
02/08/2019 " Excellent service throughout, speaking to someone promptly for any issues is very good value. many thanks. " More Info
26/07/2019 " Fabulous Guitar at the very best price. Perfectly set-up and delivered bang on time. I would wholeheartedly recommend Scan to anybody and shall definitely use them again. " More Info