The Scan shopping experience in your words
We're always pushing the boundaries at Scan to find the best and deliver the best. From the minute you place your order to our after-sales care, our aim to keep you updated every step of the way, and we'll strive to fix any problem as quick as humanly possible.
Our reviews speak for themselves
We believe that honesty is the best policy. So feel free to check out our testimonials from customers who have had both positive and negative shopping experiences with Scan. Then you can make your own mind up about our products, service and overall customer experience.
What do Scan's customer say?
31/12/2016 " Outstanding service! Friendly staff and prompt updates, i love how it shows the stages of your build and the photos uploaded to show the systems setup. Quick turn around and fast delivery!
Will definitely purchase from scan in the future! " More Info
31/12/2016 " Fantastic company. All packaging was perfect. Parts were in perfect condition when delivered. All parts correct. Would recommend. " More Info
31/12/2016 " Bought a new computer. Pre built. I have to say the service and quality are both outstanding. I got a call to say it was out of stock and instead of cancelling the order they just made a new one. I was then told this would delay delivery but the helpful gent on the phone did all he could to ensure it was with me on time. And it was. The machine is built to a high standard and i dont regret getting something pre built as its so neat it will definitely increase the lifetime of the components. Would highly recommend and will definitely use again. " More Info
31/12/2016 " Just wanted to give credit where its due in that i ordered a new Nas unit and hard drives as my current unit started showing signs of failure. I completed the order at 14:25 on Wednesday and was alarm to find the DPD driver outside my door at 10:50 Thursday morning with my order, all this with standard delivery.
You will now be my No1 go to site from here on wards. " More Info
29/12/2016 " Hi
I've just tried to order a graphics card from you. Unfortunately the item was out of stock and I've had to cancel the order but I'm still delighted with my experience with you guys.
I'd like to compliment your team on the way you've handled the whole order. I was extremely promptly informed that the item was out of stock and kept up to date throughout. Its because of this action that I've been able to request a cancellation (with no hassle whatsoever!) in time to buy from another supplier and I've not wound up dissapointed.
I work in logistics supply chain myself in the healthcare industry and its easy for me to spot that you've done an excellent job in dealing with this. When everything goes according to plan its easy, its in the exceptions like this that a good team shines. Presuming i get the refund in the 5 working days I'm going to be returning to your website to buy a set of ANC headphones in a couple of months for sure.
Also i appreciate the free shipping code :)
All the best, merry chrimbo
James " More Info
29/12/2016 " I ordered the main parts of a new build, and Scan happened to have almost everything I needed at good prices.
My order was processed and dispatched very quickly, packaged well, and Scan support fixed a mistake I'd made in the order details very quickly.
Couldn't be happier with the service. This is not the first time I've placed a big order with Scan, and it won't be the last. " More Info