The Scan shopping experience in your words
We're always pushing the boundaries at Scan to find the best and deliver the best. From the minute you place your order to our after-sales care, our aim to keep you updated every step of the way, and we'll strive to fix any problem as quick as humanly possible.
Our reviews speak for themselves
We believe that honesty is the best policy. So feel free to check out our testimonials from customers who have had both positive and negative shopping experiences with Scan. Then you can make your own mind up about our products, service and overall customer experience.
What do Scan's customer say?
20/07/2018 " I ordered a 3XS Vengeance and needed it urgently, these guys did not let me down, kept me informed all the way thru the process of how far things had gotten, including photos. The machine arrived on the right day first thing in the morning, after opening the box I was amazed at all the stuff that came with it, all the testing information, lots of spare cables and screws and things, manuals and even a mouse mat and coffee mug. It was like Christmas, now I am using the 3XS I have to say I am "blown away" with the power of this thing, going from 3FPS and lowest graphics possible for raiding to this monster piece of excellence at maximum graphics and standing at 120FPS during full raid fighting, raiding bliss is all I can say... oh and HUGE big thank you all at Scan. " More Info
04/07/2018 " Our system unfortunately stopped working, so we emailed for help (not being a cheap system, we were a little panicked!)
We didn't hear much for a couple of days, however as soon as we did hear back, they were very quick and efficient at sending us packaging to return the system and arranging the collection of it the following day.
No questions asked, they took it back and have kept us up to date throughout the whole process (which has been very quick also!) and I soon had an email requesting payment for the packaging which they had already advised would be chargeable.
I made the call, paid the bill and within 30 minutes, not only has it been through QC, but it's been despatched back to us!!!
I'm so happy with the service we have received and the gentleman I spoke to over the phone (for payment).
I can't fault a thing! I'm just so grateful for their help and willingness!
Honestly can't recommend these guys enough! " More Info
06/06/2018 " Both these guys have been extremely helpful in helping to reinstall windows. It was a problem of my own making but they explaining and guidance is top notch! " More Info
26/05/2018 " Very helpful understood my problem and helped out as best he could.
Also would like to thank the whole team at Scan for a wonderful system everything i wanted from a system plus.
Would highly recommend Scan. " More Info
26/05/2018 " Well done got my delivery Saturday lunch time ,was able to get rebuild done and can watch F1 on Sunday. full marks to you all !
Enjoy your bank holiday and thank you ! " More Info
19/05/2018 " Hi All at Scan,
Just a big thanks for being really supportive last week when I left my purchased RAM in the store. Actually I let my 4 year old son look after it and he put it down somewhere! Still my mistake though.
Was originally served by Sam on Sat 12th May, who was really helpful on the desk. Visited on Mon 14th to see if RAM had turned up and spoke to Zak and Hirani who reassured they would ask around, look out for it and check CCTV if needed. Michael called me on Monday afternoon to advise it had been found. Brought some chocolates and a card in today (Sat 19th) as a thanks, spoke to Zak again and Val.
What a great team, many thanks!!
The recent purchased components (RAM, drive and Win 10) are for upgrades to my 3XS system (build 48349), still going strong. I've bought 4 of these historically (poss linked to different addresses) and will always buy 3XS. I work at Media City, Salford and always recommend Scan to people I work with.
Thanks again & enjoy the chocolates!
Dan, Dylan and Zac " More Info