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The Word

  • Posted : 29/05/2012
  • Name: Andy
  • Subject: Your website is a nightmare

Comments:

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Customer Comment Details
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Sorry but you're website is a nightmare!

I keep away as its so complicated but did visit again today - but then gave up again and went to Amazon.

eBuyer are loads better as well in terms of simplicity and being easy to use...so to find products and order.

I reckon you must lose quite a bit of business. I'm a lot more technical than some but still....

The times I have spoken to your staff they have always been fine btw.....but you don't expect to get through on the phone these days do you

cheers
------------Scan Employee Ref-------- "

Scan's Action

" Hi Andy,

Thank you for your email, comments and Feedback.

I can confirm we are currently working on a new website and check-out, basket process as a result please watch this space.

If we can be of any further assistance please do not hesitate to contact us back.

Kind Regards, "