The Word

  • Posted : 17/08/2012
  • Name: John Eccles
  • Subject: this man went above and beyond


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Customer Comment Details
Having worked in retail myself for 20 years I know that complaints are more frequently penned than compliments. The man who served me was knowledgeable, courteous, efficient and helped me sort my motherboard problem very quickly. I have always found the service at the store to be excellent but I feel that this man went above and beyond what I could reasonably expect from him and that's why I have written this brief email. My system is now working beautifully thanks to him.
------------Scan Employee Ref--------
I am afraid that I don't know the name of the person who served me on Wednesday 15/8/12 however he was working on 'Returns' around 4:30pm "