The Word

  • Posted : 30/03/2015
  • Name: Mr Jason Russell
  • Subject: Delivery dates


" Was annoyed that I was charged for next day delivery but found out after that does not include Saturday which I think is poor in this modern time when most businesses class Saturday as a working day but product was good "

Scan's Action

" Thank you for your feedback,
When placing your order we do have separate options of delivery, we can delivery the goods on a Saturday or Sunday for a small additional charge or you can select next day delivery which as you have ordered on a Friday will be Monday.The difference in the charges is because DPD do charge us a premium service for weekend delivery's as within their network Saturday and Sundays' aren't classed as working days.
When placing an order with us before you confirm the order there is a section that appears highlighted in Green with the estimated date for delivery, at this stage you can select another option or proceed, we also can amend any delivery date up until the order is completed.
All our charges and delivery information is available here on our website.

Glad to hear your happy with your product, please don't hesitate to contact us if you have any further queries. "