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The Word

  • Posted : 03/04/2015
  • Name: Mr derek peden
  • Subject: Failed delivery

Comments:

" terrible service from DPD I paid for a Sat delivery and then Im advised its being delivered today so had to drive 30 miles to get delivery as I had no option for changing the delivery to tomorrow only Tues next week??and also the DPD driver confirmed they would not be delivering anything tomorrow Waist of Money paying for Saturday delivey "

Scan's Action

" I apologise for any disappointment caused with your recent delivery, we did ship your order on a Saturday delivery as DPD were not meant to be delivering on Good Friday, however due to the amount of parcels with certain depots they made the decision to make earlier deliveries.

I have arranged for a refund of the extra you paid for Saturday delivery £5.84 + vat to be refunded back to your account, this should clear within the next week.

Regards, "