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The Word

  • Posted : 08/12/2015
  • Name: Mr Luke Parkinson
  • Subject: Very impressed!

Comments:

" Just had a lovely experience of returning an item. I spoke to a knowledgeable, understanding staff member (unfortunately I didn't take a note of his name) who took the time to understand my problem and seemed genuinely interested by its nature. He then dealt with my return in a speedy fashion. Returning items can so often be a drag, but this was as painless as it could be. Very impressed. I will be using Scan again in future. "