- Posted : 20/07/2016
- Name: Martin Skiba
- Subject: Amazing customer services
yo scan. Id like to say how happy I am with the overall sales process. the pics that the build team send are great too!
when I got the comp I had some boot and overclock issues. I was really disappointed cos I thought id have to wait ages to get it fixed. I stumbled upon the out of hours contact info and gave it a call. then, Josh answered and fixed all the problems!
I was blown away with how knowledgeable he was. I have worked in customer service for over 10 years and I cant honestly think of a time where i've felt more satisfied with service that I have received.
He identified that I was a little anxious about my problems. he provided me with so much piece of mind that I was in good hands. What josh can do is really special and I just felt so well looked after.
thanks so much scan team and the amazing josh!
Martin Skiba :)
------------Scan Employee Ref--------
Kal (sales) Josh (the legend) (out of hours tech support) "