- Posted : 09/11/2016
- Name: Sherif Essam
- Subject: Delayed order.
" Hi I have to buy you Order #205-1798849-2357919 you choose to be a fast shipping and paid for express shipping, and you said to me that access shipment date is on 10/11/2016, but he and I received from you a mile stating that access on 11/11 On this date, a date will I have left this Title so I hope the delivery of the consignment to me tomorrow on 10/11 with thanks "
Thank you for your feedback,
Please accept our sincere apologies for the inconvenience you have experienced.
Your order was placed on Sunday, unfortunately we were closed, after checking our systems there does seem to of been an issue with all Amazon orders being passed to us till late Monday evening.
We did send you a confirmation email to advise you of the new delivery day, I'm glad to hear that you have now received you order.
Please don't hesitate to contact us directly if you have any further queries.
Kind Regards "