- Posted : 04/03/2019
- Name: Tiago Oliveira
- Subject: Great Rma service!
I came in to return an item and at first I wasn't very pleased with the customer service I was getting and as soon as the employee in question came in everything changed. He was willing to help with everything and I mean everything. Not only did he help throughout the whole process, also gave me very useful tips on building a computer and showed great professionalism. He knew exactly how to deal with a frustrated customer and knew exactly what to do and what to say. Plus, he was very educated in the subject.
From someone that was going to write a bad review in the first 10 minutes I walked into he completely changed that.
We need more employees like him.
Great customer service, 10/10. "