- Posted : 17/12/2019
- Name: Polly
- Subject: Amazing staff
I wish to raise your awareness of the amazing Alex in your technical support team.Not only is his patience endless when dealing with issues with the equipment we purchased for the construction of my sons PC, but his knowledge regarding troubleshooting is incredible.It is not the first time we have had to call for support and we were lucky enough to speak to him on both occasions.He took the time to go through the issues on both occasions with my 13 year old son.His phone manor and ability to give direction and instill confidence over the phone are truly a gift and a credit to your company.
Please relay our gratitude to him and pass on our comments to his manager-this employee is truly worth his weight in gold or at the very least I hope in line for a raise or Christmas bonus!
We would definitely highly recommend your services for anyone's future computer construction based on the fabulous Alex who lucky for us works in the tech team support on the weekdays we phoned for advice on our build!
Many thanks to you and the team at Scan-
a very happy now successful computer builder-Charlie&non techno super proud mum! "