- Posted : 23/05/2020
- Name: L. Auguste
- Subject: Amazing staff
I have to say this has to be one of your best representatives for Scan.
Before I called I was frustrated with the delay on my order as my son had been very poorly.
Straight away, I found him to be extremely easy to talk too and very genuine with his response in doing the best he could to resolve the issue.
He was straight forward in telling me it might or might not be here earlier than the specified date but he would do his best to give me a date and he went that extra mile to keep me regularly updated.
All I can say is thank you for making a little boy very happy with his new Oculus Quest, in these hard & horrible times of Corona and for all of your efforts in getting my order to me quicker than the new date I was given. "