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The Word

  • Posted : 29/10/2005
  • Name: Gary Restall
  • Subject: Stock Flow Issues

Comments:

" Roxane,

Thankyou ever so much for sorting this out for me - Elan gave me a call today and gave me the excellent news, we had a good chat and sorted all the problems out, and even refunded the postage for this order, and gave me a voucher for free postage for my next order. All in all i'm even more impressed with Scan for their customer care after the work you and Elan have put in for me on this order, and I can proudly say my next order (Which will be for a full high-performance system) is safely in Scan's hands.

VERY impressed.

Thanks once again,

Gary "

Scan's Action

" Gary had some stock problems with his order, which we did resolve.

Our Director got in contact with Gary and listened to his feedback, all of which was greatly appreciated.

We are in the process of redesigning our stock flow systems and we are working hard to bridge our temporary shortfalls.

The Scan Team. "