The Word

  • Posted : 12/11/2006
  • Name: Michael
  • Subject: You should have a forum


" According to my research Scan offers the best prices than any other UK eTailor! It would be nice if Scan implemented a Forum for their customers and potential customers so they can discuss and review todays and tomorrows computer technology. "

Scan's Action

" Thanks to Michael for his great positive feedback! :)

We do already have a forum based on HEXUS which is one of the leading worldwide online publications. The reason why we chose them to host our forum is because they are well known for being unbiased and have a great deal of credibility within the industry both with consumers, manufacturers and retailers alike. We'd recommend you check them out - there's a really close knit community on Hexus of customers of all companies including Scan and not only are there discussion forums and "knowledge base" type help sections but they also give you the opportunity to post your own reviews of your experiences with online retailers in their "Hexus Trust" section.

Here's a link to the Scan forum:

You also have the opportunity on there to qualify for free lifetime carriage with Scan if you are a regular contributor to the forums!

On a closing note I would just like to thank you again for taking the time out to contact us - we do feel we have a very close relationship of communication with our customers and it's people like you supporting us over the years who have helped us to get to where we are today.

Roxane Wilkinson
Customer Supoort Manager "