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The Word

  • Posted : 07/07/2008
  • Name: Craig Campbell
  • Subject: New Site Too Slow

Comments:

" -------------------------------------
Customer Comment Details
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I used to like Scan but your new website is really terrible. So slow its unusable. I am looking for several PC components and gave up trying to search for a motherboard. Two of my friends have said the same. You really need to do something as this will lose you business.
------------Scan Employee Ref-------- "

Scan's Action

" Hi Craig,
Thank you for your comments, I agree when we first went live the system was dramatically slower we received quite a lot of calls and emails regarding this issue. I have spoken to our Web development team who have confirmed they worked on this as a priority and have seen dramatic improvements, we have not had any more comments since the improvement was done.
Regards Dawn, "