The Word

  • Posted : 12/09/2008
  • Name: Andrew Garrard
  • Subject: Scanshot


" -------------------------------------
Customer Comment Details
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Nope, I really, really, wasn't.

Congratulations, companies which upgrade their
marketing systems and lose track of customers'
privacy preferences give me a very good clue
as to how much I can trust them with my other
personal information.

As a long term customer, I'm sorry to have to
put you to the back of companies whose web
sites I'll be checking for purchases for the
next few months. At least you don't appear to
have leaked my details to a third party (I'm
assuming *is* you), so it's
not the terminal offence that some of your
competitors have committed.

I look forward to dealing with you again in
about six month's time, assuming I've not
received any further spam from you in the

------------Scan Employee Ref-------- "

Scan's Action

" Hi Mr Garrard,

Thank you for spending the time to send us your views.

Scanshot sign up - This is a new feature for Scan.
There is a link on the new site that had failed to activate on some accounts. This is being looked into, however, please feel free to unsubscribe from the service using the link in the newsletter. The worst case scenario by this failed activation is that you get an unwanted email that can easily be unsubscribed from. Please be assured this will not happen again.

I have forwarded your comments onto our marketing department who also asked me to pass on their apologise for any inconvenience caused.

If you would like any other assistance please do not hesitate to contact me further.

Regards, "