Back

The Word

  • Posted : 21/09/2008
  • Name: Graham
  • Subject: Q-collect Automated Emails

Comments:

" -------------------------------------
Customer Comment Details
-------------------------------------
Using the Q-collect system the emails have a slight inconsistency you might like to correct.

The first one says "The real time status of your Q Collect order is: Stage 1 of 3"
The second one says "The real time status of your Q Collect order is: Stage 2 of 4"

I assume the second email should says "2 of 3".
------------Scan Employee Ref-------- "

Scan's Action

" Hi Graham,

Thank you for taking the time out to send us your thoughts and feedback on our website.

I agree it is inconsistent and confusing, I have forwarded your comments onto our website development team, we are currently rewording all our automated emails and this should be corrected shortly.

If you require any further information or assistance please do not hesitate to contact me further.

Kind Regards, "