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The Word

  • Posted : 20/09/2008
  • Name: Bob Kelly
  • Subject: Price for delivery quite high

Comments:

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Customer Comment Details
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Nearly £7 to send a couple of 1GB memory modules! Scan used to be a really economical place to shop but now I'll go somewhere else.
------------Scan Employee Ref-------- "

Scan's Action

" Hi Bob,

Thank you for taking the time out to send us your thoughts and feedback on our website.

The delivery service charge we apply is not just carriage, it's shipping, handling and insurance for your parcel and it covers many things. This is part of the reason the charge is higher than some companies, as it's not just a carriage charge, it is a general service charge. I hope this helps to clarify and please don't hesitate to contact me if you need anything else.

Best regards, "